Appointment & Gift Card Policy

Appointment Deposits

• All appointments require a non-refundable deposit at the time of booking.

• If you cancel, the deposit is not refundable.

• If you reschedule, the deposit may be credited only for a same-day appointment (subject to availability).

• Rescheduling to a different date requires a new appointment and a new deposit.

Gift Card Validity

• Gift cards are valid for 60 days from the date of purchase.

• Expiration dates are based on the original purchase date and cannot be changed or extended beyond policy.

Expiration & Extensions

• Gift cards expired by more than 30 days are not eligible for extension or reactivation.

• As a courtesy, we may honor a gift card within 30 days past expiration, but this is not guaranteed and is handled case-by-case.

Final Sale / No Refunds

• All gift card sales are final.

• Gift cards are non-refundable and non-exchangeable, whether used or unused.

Non-Transferable

• Gift cards are non-transferable.

• They may only be redeemed by the original purchaser or by the recipient designated at the time of service.

• No changes can be made after issuance.

Lost or Unused Gift Cards

• Expired, lost, or unused gift cards cannot be replaced, refunded, or credited

We have the knowledge and experience to wash any and all vehicles.

No. We are a full service hand car wash. We use mitts to prevent swirling and scratching of the paint surface.

We accept Cash, Debit/Credit Card and Apple Pay.

On average a detail is about 2 hrs, however, we do not give a defined time frames for this service due to the extent of cleaning your vehicle may need.

Refund & Rescheduling Policy

No, unfortunately, we do not issue refunds. All deposits are non-refundable. If the service has not yet begun, we can credit your deposit and reschedule your appointment for another date.

Please check the weather before scheduling, and ensure you have designated coverage or proper arrangements so the service can be completed as planned.

Please ensure your vehicle is accessible and there is enough space for our team to work. Remove any personal items from the vehicle and ensure pets are secured.

No, our mobile car wash units are fully equipped with water and power sources, so we do not require access to your water or electricity.

Unfortunately, we do no use customer products to complete our services. We take pride in the service we can provide to our customers and as such we use premium professional grade cleaning products and tools.

We provide mobile car wash services in the Austin, TX area, including surrounding neighborhoods. Please contact us to confirm if we service your specific location.